conflict

From Good Leaders Ask Great Questions It’s difficult to work with someone you think doesn’t like you, especially when it’s your leader. Most people don’t respond to it well. They often do one of the...

In my first leadership position, I didn’t delegate much. I didn’t need to; I had lots of energy, and the load wasn’t too heavy. But as time passed, and I moved on to positions with greater leadership demands, I was confronted with the fact that I had...

When someone you don't like or respect suggests something, what is your first reaction? I bet it's to dismiss it. You've heard the phrase, "Consider the source." That's not a bad thing to do, but if you're not careful, you may very likely throw out the good with the bad. ...

Greek philosopher Aristotle said, “Criticism is something you can avoid easily—by saying nothing, doing nothing, and being nothing.” Obviously, that isn’t an option for anyone who wants to be successful as a leader. Good leaders are active, and their actions often put them out front. That often draws...

There's room in any organization for every type of person. From the big-picture person to the detail-conscious, all can make a valid contribution. But sometimes a team member's strength can be their weakness. Attention to detail can become fixation on the negative. And the voice of reason turns into the...

My wife, Margaret, and I were married in June 1969, and like most couples, we naively believed that nothing but smooth sailing lay ahead of us. Of course, it didn’t take long for us to find ourselves in the kinds of minor disagreements that all couples experience, especially when they...

The ability to understand people is one of the greatest assets anyone can ever have. It has the potential to positively impact every area of your life, not just the business arena. For example, look at how understanding people helped this mother of a preschooler. Leaving my four-year-old son in...

Teachability is not so much about competence and mental capacity as it is about attitude. It is the desire to listen, learn, and apply. It is the hunger to discover and grow. It is the willingness to learn, unlearn, and relearn. I love the way legendary basketball coach John Wooden...

Image courtesy of photobucket Every person makes mistakes at some time in the workplace. Everyone needs someone to come alongside them to help them improve.  If you’re a leader, it is your responsibility and your privilege to be...

A few years ago, I read an article about a young man who, at age 23, went to work as the senior pastor of his first church. He found the experience very intimidating because he was to be the spiritual leader...

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