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Shipping

Shipping

Orders usually ship within 2 business days. For domestic orders, FedEx is the preferred carrier. We provide tracking and guarantee orders shipped via FedEx. Please see the below chart for estimate arrivals on available shipping methods for US customers. If your order requires expedited handling, please contact us at 800.333.6506.

Shipment Method Delivery Timeframe (from time order is placed)
Standard Shipping Delivered in up to 10 business days
Ground Delivered in up to 7 business days
Express Saver Delivered in 3-5 business days
2 Day Delivered in 2-4 business days
Overnight Delivered in 1-3 business days

Example: An order placed on Monday with FedEx Express Saver will be delivered by the following Monday. Please allow an additional 1-2 days for HI & AK.

Free Shipping promotions are shipped using any available shipping methods at the discretion of TJMC. Most orders will ship via FedEx Ground, SmartPost or USPS First Class Mail or Priority Mail.

Standard Shipping orders will be shipped via FedEx SmartPost or USPS. However, TJMC reserves the right to choose any available shipping method that ensures the same shipping and handling times listed above for Standard Shipping.

We currently do not offer shipping with USPS. While their shipping fees may to be a bit lower than FedEx, we have not experienced consistent delivery for all of our customers. If you would like us to ship your order via USPS, you can contact us at shop@johnmaxwell.com to request special delivery via USPS. Please note that we do not guarantee delivery or provide tracking for orders delivered via USPS. Additionally, orders not received via USPS will not be reshipped or refunded.

We do not accept PO Boxes for FedEx orders.

Orders shipped to military addresses can only be shipped via USPS. Please add 1-3 additional handling days for orders shipped to military addresses.