Listening is one of the most valuable tools a leader has in his or her tool belt. Unfortunately, the busier we are and the higher we climb in the organization, the more difficult it becomes to listen. I love Ralph Waldo Emerson’s attitude, “Every man I meet is in some way my superior, and I…

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In his bestselling book, Outliers, Malcolm Gladwell draws attention to the “summer vacation achievement gap” a phenomenon explaining why the academic performance of low-income children tends to lag behind their peers. Studies have shown that students of all income levels make comparable progress during the school year. However, during the summer months, the academic development…

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