Posts Tagged ‘communication’

Mark Cole: The 30-Second Rule

One of the first lessons that John Maxwell taught me, many years ago, was the “30-Second Rule”. One night around a dinner table with several other colleagues, John leaned over to me and said, “Mark, if you really want to win with people, say something encouraging within the first thirty seconds of every conversation.” I’ve…

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Connect This Season By Putting Your Focus on Others

Christmas is a time for people to get together. Between office parties, get-togethers with friends, and Christmas dinner itself, most of us spend a lot of time face-to-face with family, colleagues, and friends during this season. And all that “face time” has the potential to be filled with either connection or conflict. How do you…

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The Great Leader’s Guide to Connecting Emotionally with Others

No matter what your goals are, communicating with others in a meaningful way can help you. On the other hand, if you can’t communicate, it will cost you. For the person who aims to make a difference by partnering with others? Communication is paramount. After spending forty years as a leader and communicator, I am…

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Good Words on Communication

I love collecting good quotes. I’ve been doing so for over 40 years. One subject where I have literally dozens of wonderful quotes is communication. It’s one of my passions, so I pay close attention to what great communicators have to say on the subject. Here are just a few of my favorite quotes on…

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A Leader’s Balancing Act

Masterful chefs fuse diverse ingredients into a coherent, tasty whole. When cooking, they perform a kind of culinary balancing act, deftly bringing spices and seasonings into perfect harmony. Each element of the dish touches the tongue with its flavor, and yet none overwhelms the rest. Great leaders combine an assortment of skills into a single…

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Building a Unified Team

Just because you assemble great players does not mean you have automatically have a great team. I have always loved basketball, and I played throughout high school. Entering my junior year, our team was loaded with talent, and we were projected to contend for the state title. I was one of two juniors in our…

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Learning from the Disconnects

As a communicator, perhaps nothing is worse than scanning the audience halfway through a presentation only to see people fiddling with smartphones, fidgeting in their chairs, or—worst of all—falling asleep in a puddle of drool. If someone had filmed my life, my communication blunders and mistakes could be turned into hours of humorous outtakes. Learning…

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The Disciplines of Connecting

After another masterful performance in Lincoln, Daniel-Day Lewis has an opportunity to capture his third Academy Award for Best Actor. He has been hailed as the greatest actor alive, and his peculiar style of method-acting has become somewhat legendary. The charisma he brings to the screen instantly transports moviegoers into his character’s world. The manner…

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To Expand Your Influence, Elevate Your Capacity to Think

In 1978, unemployed sportscaster Bill Rasmussen hatched an idea to launch the world’s first around-the-clock television station and to devote its programming entirely to sports. Roughly a year later, the Entertainment and Sports Network (ESPN) made its initial broadcast, and in just a few years the station rapidly transformed the way Americans watch athletics. Whereas…

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Unscripted Leadership

The night before delivering his famous “I Have a Dream” speech, Martin Luther King, Jr. assembled his team at the Willard Hotel to finalize his script for the next day. As usual, his speechwriters and advisors debated, one last time, exactly what should be said and how it should be communicated. Based on the conversation,…

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