Communication

The Ten Commandments of Confrontation

I bet you’ve heard this before: In any organization, people are the most valuable asset. And as a leader, you probably understand that it’s true. No matter how you measure it, people offer the highest return on investment over the longest time. When you take care of your people and treat them well, they have…

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What You Say Before You Say a Word

Last week, I wrote about what I believe is the key to effective problem-solving. In fact, I called it solving the problem before the problem. That key is attitude. I believe that a positive attitude in the face of a problem affects how you approach it, which can set you up for a positive solution.…

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Connect This Season By Putting Your Focus on Others

Christmas is a time for people to get together. Between office parties, get-togethers with friends, and Christmas dinner itself, most of us spend a lot of time face-to-face with family, colleagues, and friends during this season. And all that “face time” has the potential to be filled with either connection or conflict. How do you…

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The Great Leader’s Guide to Connecting Emotionally with Others

No matter what your goals are, communicating with others in a meaningful way can help you. On the other hand, if you can’t communicate, it will cost you. For the person who aims to make a difference by partnering with others? Communication is paramount. After spending forty years as a leader and communicator, I am…

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Good Words on Communication

I love collecting good quotes. I’ve been doing so for over 40 years. One subject where I have literally dozens of wonderful quotes is communication. It’s one of my passions, so I pay close attention to what great communicators have to say on the subject. Here are just a few of my favorite quotes on…

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On Leading Leaders

Awhile back, I was doing a question and answer session for members of my John Maxwell Team of certified coaches. And I got a great question from a gentleman named Billy. He asked a question that’s becoming more and more common: How do you gather and lead a leadership team? A generation ago, people asked…

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OVERloaded and UNDERempowered

In my first leadership position, I didn’t delegate much. I didn’t need to; I had lots of energy, and the load wasn’t too heavy. But as time passed, and I moved on to positions with greater leadership demands, I was confronted with the fact that I had limits. I realized that I needed to focus…

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Avoiding Dead Air Time

Connecting is the leadership ability to identify with and relate to people in such a way that it increases your influence with them. Connecting demands constant attention on the part of the leader so that people stay tuned in to the vision, values, and priorities of the organization. The trick is to keep the connection…

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The Power of People Skills

By far the greatest obstacle to success that I see in others is a poor understanding of people. A while back the Wall Street Journal published an article on the reasons that executives fail. At the top of the list was a person’s inability to effectively relate to others. One day I was talking to…

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