In The Contrarian’s Guide to Leadership, I read that “the average person suffers from three delusions: 1) that he/she is a good driver, 2) that he/she has a good sense of humor, and 3) that he/she is a good listener.” Although that is mostly true, it is meant to make light of a very real…

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“It’s the most wonderful time of the year…” I don’t know about you, but I love that Christmas song, and it’s fitting because I love the Christmas season. There’s nothing more wonderful to me than the lights, the decorations, the music, and, especially, the time spent with family. It was always fun and meaningful when…

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No matter what your goals are, communicating with others in a meaningful way can help you. On the other hand, if you can’t communicate, it will cost you. For the person who aims to make a difference by partnering with others? Communication is paramount. After spending forty years as a leader and communicator, I am…

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Travel is a big part of my work now. And no matter how heavy my schedule is, it’s not a hardship because I get to connect with and pour into so many wonderful people. One connection that I especially enjoy is one-on-one, when I set aside time to chat and answer questions before or after…

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Influence doesn’t come to us instantaneously; it increases gradually. Nor does influence develop by accident. Instead, it grows as we purposefully take action to earn the trust and win the respect of others. In this post, I outline five actions essential for anyone aspiring to gain influence in their family, community, or workplace. 1) An…

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After another masterful performance in Lincoln, Daniel-Day Lewis has an opportunity to capture his third Academy Award for Best Actor. He has been hailed as the greatest actor alive, and his peculiar style of method-acting has become somewhat legendary. The charisma he brings to the screen instantly transports moviegoers into his character’s world. The manner…

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Americans dream of a political leader with the wherewithal to erase the government’s budget deficits, slash its debt, and restore its international reputation. As enormous, or even impossible, as the task sounds, Anne Mulcahy performed a similar feat during her ten-year tenure at Xerox. As CEO, she took a near-bankrupt brand, whose name had at…

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How did you spend summertime as a child? Perhaps you have memories of vacationing with your family, playing baseball or softball, attending summer camps, or swimming at the pool or lake. Eight-year old Khadim spends his days at a brick kiln, working to pay off a small debt inherited from his deceased parents. However, he…

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Exactly 100 years before America put a man on the moon, the nation had accomplished another astonishing technological feat: the completion of the Transcontinental Railroad. The ambitious transportation route spanned the width of the United States, connecting residents of America’s Pacific Coast with those on the Atlantic Coast. The newly constructed railway cut travel time…

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If it is true that almost everything we become and accomplish in life is with and through other people, then the ability to create rapport with them is the most important skill we can learn. Looking back at the early and middle stages of my career, I identified six practices that helped me to connect…

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