Do you know what 70% of Americans have opted to do during the Covid quarantine? Home improvement projects. That’s right—after allowing honey-do lists to sit, unfinished, for years, many Americans have decided to spend their time at home making home a better place to be. And it makes sense; after all, if you’re going to…

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One of the first lessons that John Maxwell taught me, many years ago, was the “30-Second Rule”. One night around a dinner table with several other colleagues, John leaned over to me and said, “Mark, if you really want to win with people, say something encouraging within the first thirty seconds of every conversation.” I’ve…

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