What will you remember about 2019? As the last days of this year trickle by and your thoughts turn towards presents and parties and preparations for 2020, I wonder what your memories of this year will be. What will spring to mind when you think back over the year’s-worth of days you’ve lived? I ask…

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I’m in London this week for an event, and while my focus is on the people I’m serving, my thoughts are turning towards the remaining weeks of this year. Thanksgiving is right around the corner, Christmas is close, and 2019 will soon end as we enter the third decade of this millennium. Put that all…

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